Shipping Policy
Holiday Shipping
This is a busy time of year for our shipping partners and we want to make sure you get your orders on time. As such, please note the following cutoff dates for the shipping methods we use - that will allow for a December 24th delivery. Please note that seasonal weather/storms can impact delivery times.
Cutoff Dates for 12/24 Delivery:
- Ground Shipping: Order by Dec 18th at 1PM ET.
- 3 Day Shipping: Order by Dec 19th at 1PM ET.
- 2 Day Shipping: Order by Dec 20th at 1PM ET.
Fast Facts
| Standard Shipping |
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| Free Shipping** | Free Shipping for qualified orders is only available using the Standard (Ground) Shipping method to the contiguous 48 United States and is not available for Alaska, Haiwaii, Puerto Rico and US Territories. Free shipping is also excluded on selected bulky and heavy shipments. Product specific restrictions should be visible on the product page. If not, shipping costs can be estimated and viewed using the 'cart' and will be calculated during the checkout process prior to final purchase. | ||||||||||||||||||||
| Same Day Shipping | Orders placed before 1 p.m. Monday through Friday (Eastern Time (ET)) will be shipped that day. All other orders will be processed the following business day. Orders submitted on Saturday and Sunday and all U.S. Federal Holidays will be processed the next business day. | ||||||||||||||||||||
| Post Office (PO) Boxes | ClimateStore cannot guarantee deliveries made to a PO Boxes except for APO/FPO addresses. We are sorry for the inconvenience, but many of our shipments cannot be made on USPS and must use a different carrier. We recommend that you use your home or business address instead of a PO box. If you must use a PO box, it is best to include the physical address of the office, rather than just the PO box number. Please call us to confirm if your order can be shipped to a PO box. | ||||||||||||||||||||
| Carriers | The ClimateStore uses the following major shipping carriers to fulfill your order:
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Shipping Methods
| Standard Shipping |
Standard Shipping (mostly ground) has the lowest carbon footprint of any shipping method we offer. By choosing this option, you can lower your carbon footprint as compared to quicker methods and save money at the same time. Standard Shipping is available to all 50 states and Puerto Rico. Most items are delivered in 7 to 10 business days. |
| 3-Day | 3-Day (business days) shipping is available to physical addresses. Not available for APO/FPO addresses. Orders must be placed by 1 p.m. ET. |
| 2 Day | 2-Day (business days) shipping is available to physical addresses. Not available for PO and APO/FPO addresses. Orders must be placed by 1 p.m. ET. Please note that this method will most likely use air transportation, so will increase your carbon footprint. |
| Next Day | Need your order in a hurry? Next day (1 business day) shipping is available to physical addresses. Not available for PO and APO/FPO addresses. Orders must be placed by 1 p.m. ET. Please note in the majority of cases this method will require air transportation, so will increase your carbon footprint. |
| Saturday Deliveries | We don't mind delivering on Saturdays but some of our carriers do. Check the shipping method on your shipping confirmation e-mail to see which carrier was used. Saturday delivery depends on the carrier and shipping method used. |
Shipping Limits
| Holiday Shipping |
We're closed for the following Holidays. On-line orders placed on weekends and Holidays will be processed the first following business day by 1:00 p.m. ET.
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| Destination Limits |
Some ClimateStore products may have destination limitations on shipping. If so, this will be noted on either: the shipping method descriptions (see above), the Product detail Pages, during the checkout process, or in this policy. |
| APO/FPO |
The ClimateStore definitely ships to our friends in the U.S. military. We use USPS for APO/FPO order fulfillment. This does require some additional customs paperwork, so you might see an additional e-mail from us requesting information. Thanks for your service! |
| International Orders |
We ship to more that 180 Countries and Localities, using the United States Postal Service (USPS) International Services. Wondering if we ship to your global location? Check out the USPS's updated Index of Countries and Localities => HERE |
Shipping FAQs
Looking for your order?
Once your order has shipped you will receive a shipping confirmation e-mail from the ClimateStore. Use the tracking number and carrier identifier in this e-mail to track your shipment on-line. Links to track your order with the major carriers follow:
You can also check the status of your order using our website.
- Already have a Account? Log in to begin.
- Did you make your purchase as a Guest? Find your order Here
Still looking? We're happy to assist. Feel free to contact our team.
